Our Policies

Safety

Customers are responsible for the safety of their children and pets. Children and pets should be kept out of cleaning areas and away from supplies/equipment at all times. 

We DO NOT

Work in homes without working AC/water

Service homes with an active infestation of roaches, fleas, bed bugs, rodents, etc. 

Clean up dead bugs or rodent feces

Lift/move heavy objects over 50 Lbs.

Clean up vomit, blood, urine, or excrement

Provide laundry services

Wash dishes

Clean outside of windows

Climb higher than 2nd step of ladder

Clean animal cages, litter boxes, animal feces 

Tolerate inappropriate behavior from customers

 

Payment Terms

We do NOT accept checks

Payment is due in full once the service is completed

Move-In/ Out Cleanings are subject to a 50% deposit

 

Satisfaction Guarantee

If you are not satisfied with the service you received, please contact us within 24 hours so that we can make it right.

 

Call 386-898-4011 OR email us at connect@cleaningforacause.com